In our privacy policy, ‘we’ and ‘our’ refers to All Set Solutions Pty Ltd, which trades as All Set In Stone, and ‘you’ and ‘your’ refers to each of our clients.
All Set In Stone is committed to your privacy and we will comply with the Australian Privacy Principles to ensure the fair handling of Personal Information.
We collect and hold personal information from clients, customers, employees, contractors and other individuals. The specific types of information that we collect from you will depend on the services you require from us and how you interact with us.
Generally, the personal information we collect and hold would be the information necessary:
Information we collect may include your name, signature, address, telephone number, bank account details and credit card details. It might also include sketches and designs relating to any areas of proposed work, and of work we are doing for you.
Generally, we collect personal information directly from each person who provides it. This may be from face-to-face meetings, telephone calls, email, from our website, our social media platforms or from documents you send us or hand to us.
We generally only use your personal information for the purposes of:
We will not sell, rent, trade or give away your personal information. We will only use and disclose your personal information for the purpose for which you gave us the information unless you have given us your consent or it is required or permitted by law.
Once your work is complete, we would generally archive your personal information for several years, as it forms part of our business records. We would generally, unless legally required to do so, be unlikely to refer to it during this time.
You may access your personal information that we are holding, and seek correction of it, by contacting us during normal office hours at 28 Hawthorn Street, Dubbo or by emailing us at dubbo@allsetinstone.com.au
If there has been a breach of the Australian Privacy Principles, or you have a complaint about how we have dealt with your personal information, you may contact us during normal office hours at 28 Hawthorn Street, Dubbo or by emailing us at dubbo@allsetinstone.com.au
Except in the course of sending emails to you, or receiving emails from you, we are unlikely to disclose your personal information to overseas recipients. Our archives are stored in Australia.
The attention to detail and outstanding product selection from the team at All Set In Stone are unmatched. We couldn't be happier, which is exactly why we return again and again
We are very happy with the team from All Set In Stone so much so we are working on our 3rd project with them. Their attention to detail and care is exceptional. Design advice and product selection is first-class. Being a returning customer says it all really.
When my husband and I made the decision to install stone in our kitchen, we drew on the expertise and experience of All Set in Stone. We couldn't be happier with the design, quality and finish of our stone benchtops. Their workmanship is second to none and their approach to customer service is impeccable. For anyone looking to have stone installed in any application, I cannot recommend more highly the team at All Set in Stone.